FoodStorm Product
All-in-one solution to power your order ahead and foodservice business
Our OMS streamlines your order management and production while centralizing omnichannel customer ordering.
Omnichannel Customer Ordering
Customer expectations are rapidly evolving, so ensuring you’re meeting customers when and where they want to shop is crucial. That’s why our software provides a central location for all your ordering channels so you never miss a sale.
Online ordering channels
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White Label E-Commerce
Intuitive online store with powerful ordering features to grow perimeter sales.
· Open a new channel and bring assortment online
· Custom branded to match your visual identity
· Easily manage menus and items
· Grow sales with upselling features
· Simplify multi-store management
Instacart Marketplace
Integrate your FoodStorm assortment with your Instacart App listing.
· Increase online assortment exposure
· Regular menu syncs for accurate selling
· Encourage mixed basket purchases
· Grow sales with promotions
· Multiple your ROI with Instacart
In-store ordering channels
Self-Ordering Kiosk
Bust lines, digitize ordering and grow sales with your new FOH team member
· Custom branded, intuitive ordering interface
· Real-time menu management
· Smart upselling features
· Opt-in customer order notifications
· POS integration with optional payment terminal
· Scalable to multiple departments in one store
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In-Store Mobile Ordering
Allow customers to scan a QR code and order on their own device, ensuring you never miss a sale
· Surface specific menus per QR code
· Real-time menu management
· Smart upselling features
· Multiple payment options
· Opt-in customer ordering notifications
Caper Smart Carts
Allow your in-store customers to order from your deli, bakery and made-to-order menus directly on your Caper Smart Carts
· Dedicated ordering UI on your Caper Cart screen
· Increase exposure of perimeter counter items
· Real-time customer order notifications
· Encourage in-store mixed basket shops
· POS integration to pay directly on the Caper Cart
Via Associate
In-store team members can directly input orders while at the service counter, over the phone or by email via the OMS or KDS
· Easy order entry via OMS and KDS
· Accept traditional order channels
· Multiple payment options
End-to-end OMS functionality
Reports & Data Insights
FoodStorm provides powerful production reporting and data insights to ensure your team has the right information each day to deliver satisfaction to your customers. From departmental work orders to production logs, from sales reports to forecasting, we have you covered.
Kitchen Display System
Improve your kitchen operations and streamline back-of-house production with a kitchen display system built for grocery foodservice.
· Intuitive, touchscreen interface
· Time-bound automatic order sorting
· Order status communication for customers
· Docket printer integration
· Scalable to multiple departments in one store
· Simple “online/offline” button to accept or hold orders
Payments & POS Integrations
Accept payments securely via Stripe payment processing, and seamlessly transfer data to your POS with our industry leading integrations.
Best-in-class software backed by best-in-class humans
Customer Success
Our dedicated Success Team offers unparalleled assistance to you and your team every step of the way. From configuring your system suited to your unique needs, to ongoing support so you get the most out of FoodStorm.
· Setup in as little as 4-8 weeks
· Training provide for your team
· 24/7 global in-house urgent support
· Knowledge Base with in-depth help resources
· Continued customer success & support
Security
Our software is built on a world-class technology stack, adhering to strict international standards for data security and privacy.
We aim to ensure your FoodStorm system is always available and your data is secure. To review FoodStorm's security and compliance certifications, controls and policies, please visit our listing on Instacart's Trust Portal.
FAQs
What is an order management system (OMS)?
An order management system (OMS), like FoodStorm, is a software program that helps grocery businesses manage their perimeter counter operations, including orders and menus, enables sales channels such as an e-commerce site, runs production reports for order fulfillment, communicates with customers and offers marketing features to help grow sales.
What are the benefits of using the FoodStorm order management system?
Some of the many benefits of using the FoodStorm order management system include:
- Increasing your differentiation vs competitors through digitizing and scaling your fresh programs
- Using a software built for fresh food production in the grocery industry
- Centralizing all order channels, streamlining in-store production
- Being fully configurable to your offerings and business
- Reducing the amount of time needed to manage administrative tasks
- Opening up new sales opportunities to grow revenue
- Enhancing the customer experience from discovery to order placement to fulfillment
How is FoodStorm’s software secured?
FoodStorm continuously works to ensure our system is always available and users’ data is secure. FoodStorm adheres to strict international standards of data security and privacy, operating our software on a world-class technology stack. To review FoodStorm's security and compliance certifications, controls and policies, please visit our listing on Instacart's Trust Portal here: https://instacart.safebase.us/?product=foodstorm.
Built for the best in the business
FoodStorm is your end-to-end grocery perimeter counter software, helping increase sales, improve processes, and enhance the customer experience.